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Centre for Addiction and Mental Health

Some Questions and Answers about Back On Track

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Q: How do I register?

A: Call 1-888-814-5831.

• You may leave a message with your name and address, and a package will be mailed to you.
• You may ask to have a package faxed to you. You may use the fax-back service by following the prompts.
• You may speak to a staff person, or leave a message for a staff person to call you back.
• You may print the registration package from the our Web site at www.remedial.net

Payment may be made by credit card, certified cheque or money order. You may return your registration information by fax (credit card payment only) or regular mail.

A: Register early in your suspension period. It can take more than 10 months to complete all components needed to meet your requirement.
 
You should allow between 30 and 90 days to schedule each program component. As well, the follow-up interview can only be completed six months after your education or treatment component.

A: At the end of your licence suspension period, your licence will be further suspended.

Q: What do I have to do to pass the program?

A: You must meet the program requirements. You must also initiate the follow-up interview six months after you complete the education or treatment program.

Q: Where do I go for the program?

A: Back on Track is offered by community service providers in a variety of locations across the province of Ontario. Contact information will be included in your registration package.

Q: What if I don't speak or understand English very well?

A: Program materials are available in English or French. If you have difficulty reading or speaking English or French, please tell us when you register. You will need to bring a translator or helper to the program.

Q: What if I need help with reading, or I have difficulty hearing?

A: If you have any special needs that may make it difficult for you to participate in the program, please tell the staff when you register.

Q: How will I get to the program?

A: You will need to make your own transportation arrangements. Most people use public transit if it is available, or have a friend or family member drive them. You must be on time for appointments, and attend sessions as scheduled, or you will fail the course.

Q: How can I find out more about the Back on Track program?

A: For more information about Back on Track, please call the 24-hour information line at 416-595-6593 in Toronto, or 1-888-814-5831 toll-free in Ontario. You can speak to a Back on Track staff person Monday to Friday, between 9 a.m. and 5 p.m. The information line provides recorded information at other times. You can email info@remedial.net or mail us at Back on Track, 33 Russell Street, Toronto, ON M5S 2S1.

About the Program | Frequently Asked Questions | Related Sites
Centre for Addiction and Mental Health